Shipping policy

Shipping Policy

At Pawsly, we want your pet essentials to arrive safely and with clear tracking.

Shipping Rates

Free standard shipping on orders over $45.

Standard shipping on orders under $45 is $4.99.

Processing Time

Orders are processed within 1-2 business days, excluding weekends and holidays.

Delivery Time

Estimated delivery is usually 7-15 business days after your order has been dispatched. Delivery times can vary depending on the product, warehouse, carrier, and destination.

You will receive a tracking number by email once your order ships.

Shipping Area

We currently ship to customers in the United States.

Incorrect Addresses

Please make sure your shipping address is correct before placing your order. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply.

Lost or Delayed Packages

If your tracking has not updated for several days or your order appears delayed, contact us at support@pawslyshop.com and we will help investigate with the carrier.